Welcome

To help make your first experience a smooth and pleasant one, please take the time to go through this information and the policies of the studio.

General Information:

1. Bookings are essential for any of the services offered at the studio.  This can be done via any of the methods listed on my Contacts page
    
2. Many of the classes are graded so you will need to go through some pre-screening before you can attend.  This can be done in person, email, skype or a phone call
    
3. If you are new to Pilates you will definitely need to attend an 'Initial Consultation' first or a Pilates Introductory mat course to prepare you for the harder levels
    
4. If you are commencing personal training you will definitely need to attend an 'Initial Consultation' first.  This first session is not an exercise session.  It is used to establish what your goals are, how you are going to get there and fitness testing.
    
5. If you are in pain or have any injuries then a Pilates mat class would most likely be unsuitable for you at this stage, but private or semi-private Pilates studio sessions would be highly recommended
    
6. Once you are book in and if you have access to a printer, please print out this Adult pre-exercise screening tool.  Complete Stage 1 and 2 of the form and bring this with you on your first visit.

Studio Policies:

• Please arrive 5-10 minutes before the class is due to commence
   
• If you arrive late for a class, make sure you do not join in until you have done adequate warm-up
   
• If you arrive late your private or semi-private session it will still finish within the allocated time
   
• Place all personal belongings in the pigeon holes provided
   
• Turn off mobile phones or place them on silent if necessary
   
• Dress in comfortable clothing without zippers or buttons so that equipment and mats do not get damaged
   
• Avoid wearing clothing which is too revealing eg short shorts and tops
   
• The tighter fitting your clothing for Pilates the easier it is for your instructor to be able to observe your body in movement and make corrections
   
• Please do not wear perfume, cologne, after shave to your session
   
• Long hair must be tied back
   
• Clean socks for Pilates must be worn at all times, except if there is a safety issue
   
• Do not wear shoes into the studio if they have sand or mud on them
   
• Minimal jewellery to be worn and if sharp, remove it
   
• Please bring two towels to all classes or sessions.  One is used to lie on and the other is used as a pillow
   
• For all Pilates private and semi-private sessions, concentration is required so please focus on your session and do not talk loudly or unnecessarily
   
• No food or drink is to be eaten in the studio. You can bring in a bottle of water
   
• Drink plenty of water before coming to class and throughout the day
   
• Avoid large meals 2-3 hours before the class
   
• All sessions and classes are 60 minutes in duration
   
• Payment is by cash, cheque or EFT only and payable either before or on the day.  EFTPOS facilities will be available early in 2012
   
• No refunds on any services purchased
   
• Cancellations for private and semi-private sessions must be made 24 hours beforehand or the full fee will be charged
   
• You are entitled to make-up any missed classes within the current term
   
• If you have an infectious illness/disease, please do not come to the studio and risk infecting others
   

Road safety

• Please obey the road safety signs once on the property.  Parts of the driveway are single lane only so take care
   
• Parking is available for 6 cars in front of the studio, 3 cars in the disabled car park and 3 more on the shoulder in front of the studio where the road has been widened.  If all of this is full, park on the grass below the disabled car park
   
• Avoid reversing if you can and let the other person go around you
   

Finally

You need to sign up as a 'New Client' (top right hand corner of the page) to get access to the 'Client Information handbook' and also to receive the monthly newsletter.

I look forward to providing you with a very unique experience whilst helping you stay focused on your goals. 

Any problems or concerns, please bring them to my attention as soon as possible.

Regards Lauren Harper, Owner/operator